Service Writer - DARTMOUTH

Parts for Trucks is Atlantic Canada’s leading distributor of heavy-duty truck and trailer parts, operating 16 sales outlets and 5 service centres throughout the region.  We supply parts, truck-mounted equipment and repair service to customers across all areas of the trucking industry.  We have an opening on our evening shift for a Service Writer in our Dartmouth, N.S. location.

Responsibilities Include:

  • Greet customers and respond to inquiries. Obtain details of vehicle repair needs, schedule appointments, and initiate bookings for routine maintenance.
  • Prepare work orders on computerized system, record details on completed jobs, and follow-up on outstanding items. File and maintain accurate shop records.
  • Interact with customers, technicians, foremen and the Service Manager to verify work order details and provide updates.


    • Completed Grade 12 and a Service Writer training program, with one year of similar experience, or a combination of training and customer service experience.
    • Strong customer service and communication skills are required, in addition to good organizational skills, attention to detail and efficient record-keeping skills.
    • Basic computer skills (MS Office, E-mail, and Internet) required; experience with computerized business systems preferred.
    • Knowledge of the automotive or heavy-duty truck/trailer service industry a definite asset.
    • Hours of work are Monday-Thursday, 4:00 p.m. – 2:00 a.m. with the opportunity for overtime.



      Parts for Trucks offers a competitive compensation plan, including group benefits and a registered pension plan.  To express your interest in this opportunity, apply with a resume to: 

      Karen Larter, Human Resources Generalist
      Parts for Trucks
      15 MacDonald Avenue
      Dartmouth, NS   B3B 1C6
      Fax:  902-468-7072

      Parts for Trucks is an equal opportunity employer.  We value a diverse and inclusive workplace and are committed to equitable hiring practices.  We thank all applicants for their interest.  Only those selected for interview will be contacted.