Warranty Administrator

Dartmouth, Nova Scotia

OVERVIEW

Parts for Trucks is a leading distributor of heavy-duty truck and trailer parts in Eastern Canada, operating 16 sales/warehouse outlets and five service centers located throughout the region.  We supply parts, truck-mounted equipment, and repair service to customers across all areas of the trucking industry.  We have an opening in the Purchasing Department of our Dartmouth, NS head office for a Warranty Administrator.

 

Responsibilities

  • Organize and process branch warranty claims for product return or exchange; record and submit claims to suppliers; track progress and follow-up on outstanding claims.
  • Administer key supplier core return program; submit claims, track and apply credits.
  • Maintain warranty files, including active and completed claims, supplier contacts and warranty claim requirements.
  • Interact with suppliers and respond to branch inquiries. 
  • This role may evolve to include other duties within the Department as we upgrade our ERP system.

Qualifications

  • Certificate or Diploma in Business or Supply Chain & Logistics, plus approximately two to three years of related administrative experience.
  • Experience processing warranty claims, and knowledge of the return merchandise authorization process is preferred.  An understanding of logistics and the movement of freight is beneficial.
  • Exceptional organizational and record-keeping skills, along with good written and verbal communication skills.
  • Intermediate PC skills, including Microsoft Word, Excel, and Outlook.  Experience with ERP software (e.g., SX.enterprise) is helpful.

What We Offer

Competitive
Compensation
PACKAGE 

Group
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COMPANY
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We thank all applicants for their interest.  Only those selected for interview will be contacted.  Parts for Trucks is an equal opportunity employer. We value a diverse and inclusive workplace and are committed to equitable hiring practices.

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Karen Larter
HR Generalist
52 Wright Ave.
Dartmouth, NS
Email

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